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We keep our prices low by running an efficient
organization and passing our savings along to our customers.
Because of the enormous cost of providing live telephone support,
we are not able to provide assistance by telephone. We prefer
to concentrate our limited budget on the research, development
and documentation necessary to prevent problems.
For the remaining questions, we are very
happy to provide assistance by email. We track our incoming
and outgoing email in a sophisticated tracking database that
provides us with a complete case history in order to better
serve you. We normally are able to respond to your inquiry
within an hour or two in most cases, and almost always within
24 hours on business days.
Sales Questions
If you have a sales inquiry, then please send us a message
at
.
Technical Questions
If you have a technical inquiry, then please send a message
to
.
Other
If you are looking for a fax number, a shipping address, or
a mailing address, then just send us a message at
and we will be happy to provide that information when appropriate.
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